FAQs

When is the Legacy Collection launching?

The Legacy Collection launches on 26 July 2026 at 8:00 PM MYT. Early access opens 30 minutes before public launch for customers with a valid access code.

How do I get early access?

Join the early access list on the password page. Access codes will be sent by email 30 minutes before launch. If you receive a code, enter it on the password page to access the site before the public launch.

What happens if an item sells out?

Some Rally products may be released in limited quantities. If an item sells out, it may not return immediately. Restocks will be shared through our mailing list and social channels when confirmed.

How do I choose the right size?

Each product page will include a size guide and fit details to help you compare. If you prefer more room or plan to layer, consider sizing up.

How should I care for Rally apparel?

Wash with care, avoid harsh heat, and follow the care label on the garment. Training gear lasts longer when it is treated with the same attention given to the work.

Do you offer discounts or promotions?

From time to time, Rally may offer private promotions or early access to customers on our mailing list. We keep discounting measured so pricing stays fair and the product remains the focus.

How do I use a discount code?

Discount codes can be entered during checkout. Codes must be applied before the order is completed and cannot be added after purchase.

Why did my discount code not work?

Some codes only apply to specific products, customers, dates, or order conditions. Check that the code is still active and that your order meets the terms before completing checkout.

Can I use more than one code?

Only one discount code can be used per order.

How much does shipping cost?

Standard delivery is MYR 6.90 for West Malaysia and MYR 15 for East Malaysia. You can view the full shipping and returns information on our Delivery & Returns page.

Will I receive tracking information?

Yes. Once your order has been dispatched, tracking details will be sent so you can follow the parcel through to arrival.

What if my item does not fit?

If the fit is not right, unworn items in their original condition may be returned or exchanged within our return window. Full details are listed in our returns policy.

Can I return an item?

Returns can be requested within 10 days of receiving your order. Items must be unworn, unwashed, unused, and returned with the original packaging and tags attached.

Can I exchange for another size or colour?

Exchanges are available for the same product in another size or colour, subject to stock. If you want a different item, request a refund and place a new order.

How do I know I am buying authentic Rally Boxing products?

Products purchased directly from rallyboxing.com are genuine Rally Boxing products. Official Rally products may also be available through our TikTok Shop once live.

How can I contact Rally?

For order questions, returns, or general support, email info@rallyboxing.com. Include your order number if your message is about an existing order.